Last updated: November 10, 2026
Dandy Pixel LLC (“Dandy Pixel”, “we”, “us”) makes games for children and families. We take children’s privacy seriously and have designed our apps to collect as little information as possible. This Privacy Policy explains what information is processed when you use our mobile apps, including Princess Town: My World, and our website dandypixel.app (together, the “Services”).
Our promise to parents
- We do not ask children for their name, email address, phone number, photo, voice or location.
- Our apps have no accounts, no chat, no social features and no links that let children contact other people.
- We do not sell personal information and we do not use it for targeted (behavioral) advertising.
- Ads in our apps are child-directed, non-personalized and limited to content suitable for all ages.
- Game progress, characters, decorated rooms, drawings and in-game photos stay on your device.
We design our Services to comply with the U.S. Children’s Online Privacy Protection Act (COPPA), the EU and UK General Data Protection Regulation (GDPR and UK GDPR), and the Google Play Families Policy.
Information we collect
1. Information stored only on your device
Your game progress, settings, the characters you create, decorated rooms, drawings and photos taken inside the app are saved locally on your device. We do not upload this content to our servers and we cannot see it. Uninstalling the app deletes it.
2. Information you send us
If a parent or adult contacts us (for example by email at support@dandypixel.app), we receive the email address and the content of the message. We use it only to reply and to resolve the request. Children should not contact us without a parent.
3. Information processed automatically by service providers
To run the apps, a few trusted service providers process limited technical information on our behalf:
- Advertising (Google AdMob). The free version shows ads. Our apps tell AdMob that they are directed to children, so ads are non-personalized and rated for all audiences (G). For child-directed requests AdMob does not use interest-based advertising or remarketing. To deliver ads, limit how often an ad is shown, report on ad performance and prevent fraud, AdMob may process technical data such as IP address, device model, operating system, app version and ad interactions, as permitted for child-directed services.
- Purchases (Google Play Billing and Unity In-App Purchasing). Subscriptions are sold and paid through Google Play. Google processes the payment; we never receive your card or payment details. The app receives a purchase confirmation from Google Play so it can unlock the content you bought.
- App settings. When the app starts, it downloads a small settings file from our website (for example, to know which version is current). Like any website, our hosting provider may keep standard server logs (IP address, date and time, requested file) for security and reliability. We do not use these logs to identify or profile anyone.
- Game engine (Unity). Our apps are built with Unity. Unity services used for in-app purchases may process limited technical device information needed for them to work.
4. Our website
When you visit dandypixel.app, our hosting provider processes standard technical information (such as IP address and browser type) to deliver the pages securely. We use only cookies that are necessary for the website to work. We do not use advertising cookies on our website.
How we use information
- To provide the game and make it work properly on your device;
- To unlock subscriptions and restore purchases;
- To show age-appropriate, non-personalized ads in the free version, which keeps the game free to download;
- To answer questions and support requests from parents and adults;
- To keep our Services safe, prevent fraud and comply with the law.
What we never do
- Sell or rent personal information;
- Share personal information for targeted or behavioral advertising;
- Allow children to chat, share content publicly or contact other users;
- Collect precise location, contacts, camera, microphone or photo-library data.
Third-party services
These providers have their own privacy policies:
- Google (AdMob and Google Play) and how Google uses information from apps that use its services;
- Unity Technologies.
Subscriptions and purchases
Our apps offer optional subscriptions (for example a weekly or monthly plan with a free trial). Purchases are made through the Google Play account on the device and require the account holder’s authorization. Parents can require approval for purchases with Google Play parental controls or Google Family Link. Subscriptions can be managed or cancelled at any time in Google Play under Payments & subscriptions.
How long we keep information
Support emails are kept only as long as needed to handle the request and are deleted within 12 months. Content stored on your device stays there until you delete the app. Service providers keep technical data according to their own policies.
Security
We use reasonable technical and organizational measures to protect information, including encrypted (HTTPS) connections. No method of transmission or storage is 100% secure, but we work hard to protect the limited information we handle.
Parents’ rights
Parents and guardians may ask us at any time what information we have about their child, ask us to delete it, or ask us to stop processing it. Email support@dandypixel.app and we will respond within 30 days. We may ask for information to confirm that you are the child’s parent or guardian.
Your privacy rights
Depending on where you live (for example in the EU, the UK, or California and other U.S. states), you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, and to lodge a complaint with your local data protection authority. We do not sell or “share” personal information as those terms are defined under California law. To exercise your rights, contact us using the details below.
International users
We and our service providers may process information in countries other than the one where you live. When information is transferred internationally, we rely on appropriate safeguards required by law.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the new version on this page and change the “Last updated” date. If changes are significant, we will provide a more prominent notice.
Contact us
Dandy Pixel LLC
Email: support@dandypixel.app
Contact page: dandypixel.app/contact