We’re a small team and we read every message. Whether you have a question about one of our games, need help with a subscription, or want to talk about working together, we’re happy to help.
We usually reply within 1–2 business days.
How can we help?
Game help
Something not working? Tell us the name of the game, your device model and Android version, and what happened. A screenshot helps a lot!
Subscriptions and purchases
Subscriptions are billed by Google Play. To cancel or change a plan, open the Play Store, tap your profile icon, then Payments & subscriptions → Subscriptions, or go to play.google.com/store/account/subscriptions. Already subscribed but the content is locked? Tap Restore Purchase on the subscription screen in the game. For refunds, please use Google Play’s refund request.
Privacy requests
Parents can ask us what information we hold about their child or ask us to delete it. Email us with the subject “Privacy request” and we’ll answer within 30 days. Read our Privacy Policy to learn more.
Business and partnerships
Press, licensing or partnership ideas are welcome. Email us with the subject “Business”.
For kids
Hi there! 👋 If you want to send us a message, please ask a grown-up to help you.
Dandy Pixel LLC · support@dandypixel.app · Privacy Policy · Terms of Service